Fast and secure access to your personal account information - 24 hours a day, 7 days a week.
Using Citizens Bank Telephone Banker has never been easier and it's available 24 hours a day, 7 days a week. All you need to use this convenient and secure service is a phone, your account number, your 4-digit security PIN, and your social security number.
Simply dial (601) 731-3035 and you can:
- Obtain Account Balances
- Obtain Account History and Pending Transactions
- Transfer Funds between Accounts
- Make a Loan Payment
- Report a Debit Card Lost or Stolen
- Request a Stop Payment on a Check
Quick reference guide for Telephone Banking options:
- To switch to Voice Recognition, press 8*
- Press 1 for Account Balance
- Press 2 for Account History
- Press 3 to Transfer Funds or Make a Payment
- Press 4 for Card Services
- Press 5 for Stop Payment
- Press 6 to Change your Telephone Banking PIN
- Press 7 for Bank Information
- Press 1* for Help at Anytime
- Press 3* to go to the Main Menu at Anytime
To activate Telephone Banking for your account(s) or if you need additional assistance, please contact the Bookkeeping Department at 601-736-7202 .